Delivery Information

Due to the current situation with COVID-19, you may experience delivery delays. Our logistics carriers are experiencing a large increase in shipping volume, and are committed to making deliveries in a safe manner. We apologize for any inconvenience this may cause.

Instant Gift

Need this gift tomorrow? Give it virtually!

What is an Instant Gift?

The Instant Gift page features a personalized video that reveals your one-of-a-kind gift to your loved one, as well as item details and delivery date. We begin handcrafting your order right away and it will arrive shortly after.

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Manufacturing & Delivery Time

All Jewlr items are made-to-order and take about 1 to 4 days to manufacture. The estimated delivery date is listed on each item page. The date your order ships by and the delivery method you choose will dictate your order delivery date. Your order confirmation email will also include the estimated delivery date.

All estimated delivery dates are calculated based on average manufacturing times and your selected delivery method, and do not account for delays caused by vendor service disruptions and/or weather delays.


We are pleased to offer free standard delivery on all items to the UK.

All jewellery orders are handcrafted at our workshop in Canada and delivered via expedited courier service to the United Kingdom.

Note: Delivery times do not include the manufacturing time (see above). There may be events (e.g. extreme weather, customs clearance, inaccurate address info) that may delay delivery beyond the quoted time. We are not responsible for these delays.


Standard Delivery4-5 Working DaysFree with every order
Express Delivery3 Working DaysProvided at checkout

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